Privacy Policy

At Symbiosis Redlands Urgent Care, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information in compliance with HIPAA and applicable privacy laws.

Information We Collect

Personal Identification Information (name, date of birth, phone number, email address, etc.)
Health Information (medical history, symptoms, diagnosis, treatment plans, and insurance details)
Website usage information (via cookies or analytics tools for performance improvement)

How We Use Your Information

To provide medical treatment and healthcare services
To communicate with you regarding your care
To process billing and insurance claims
To improve our services and website performance
To comply with legal, regulatory, or compliance requirements

Sharing of Information

We do not sell or share your personal or health information with third parties except as required for medical care, billing, legal compliance, or as authorized by you.

Your Rights Under HIPAA

Access and receive copies of your medical records
Request corrections to your health information
Request restrictions on certain uses or disclosures
Receive an accounting of disclosures
File a complaint if you believe your privacy rights have been violated

Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal and health information from unauthorized access, disclosure, or misuse.

Third-Party Tools & Cookies

Our website may use third-party tools (e.g., Google Analytics) that collect anonymous usage data to help improve functionality. You can choose to disable cookies through your browser settings.

Contact Us

Symbiosis Redlands Urgent Care